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- Crisis Response Clinician
Description
The Crisis Response Clinician works with first responders to provide crisis intervention and de-escalation
services for adults and children experiencing behavioral health crises. The clinician responds on scene, conducts
mental health assessments, engages in de-escalation, makes appropriate referrals, and provides follow-up
services. The position collaborates with law enforcement, area hospitals, and partnering agencies to coordinate
care and services. The clinician receives clinical supervision from the Medical Director and higher-level staff.
PUBLIC SAFETY SUMMARY
Serve as a Crisis Response Clinician for the Bernalillo County Public Safety Division, with a focus on educating,
counseling, conducting possible pre-employment screenings, and evaluating the mental health needs of Public
Safety personnel. Provide treatment services in alignment with the department’s treatment modality. Conduct
evaluations, assessments, crisis interventions, safety planning, and referrals for members of Bernalillo County
Public Safety. Develop proactive curriculums to address issues such as PTSD, substance abuse, and suicide.
Deliver clinically based training to other professionals within the department on a variety of topics or as
assigned. BCSO SUMMARY The Crisis Response Clinician (Mobile Crisis Team) works with first responders to
provide crisis intervention and de-escalation services for adults and children experiencing behavioral health
crises. The clinician responds on scene, conducts mental health assessments, engages in de-escalation, makes
appropriate referrals, and provides follow-up services. This position collaborates with law enforcement, area
hospitals, and partnering agencies to coordinate care. The clinician receives clinical supervision from higher-level
staff.
DUTIES AND RESPONSIBILITIES
Responds in person with the assigned law enforcement officer or first responder to mental health calls
involving individuals in crisis who may be experiencing psychological and/or associated mental health
emergencies or chronic mental illness.
Prepares and maintains written reports containing clinical material, ensuring the information is secure,
confidential, and compliant with state and federal privacy regulations.
Evaluates a wide range of crisis situations and provides appropriate information and referral services to
support resolution.
Conducts concise, mobile bio-psychosocial evaluations of individuals experiencing acute psychiatric
emergencies.
Assesses safety, determines necessary services, and makes appropriate referrals, taking into account
client preferences.
Provides short-term, solution-focused clinical interventions.
Develops or participates in the development of safety or crisis management plans to help individuals
maintain personal safety and protect others during periods of increased stress.
Actively engages individuals, their natural supports, and treatment providers in the planning and
intervention process.
Writes a Certificate of Evaluation, when appropriate, following assessment to authorize safe transport to
a hospital.
Communicates effectively with other staff members to ensure coordinated and efficient care.
Provides on-call support as needed, including responding to emergencies, urgent operational needs, or
after-hours inquiries, ensuring continuity of essential services outside of standard business hours.
Performs other job-related duties as assigned.
PUBLIC SAFETY
Works as part of a co-responder team to address the specialized needs of Public Safety employees.
Responds to and evaluates staff following a wide range of crisis events, either individually or as part of a
team.
Conducts brief safety and risk assessments (e.g., suicidality, homicidality) using a trauma-informed
approach for Public Safety employees.
Provides short-term, solution-focused clinical interventions as needed.
Follows up with Public Safety employees who, based on assessment, indicate a need for continued
contact and support.
Develops follow-up action plans with individuals, as appropriate.
Provides on-call support as needed.
Conducts mental health assessments as required.
Maintains sensitive and confidential information in accordance with privacy standards.
Supports the Peer Support Coordinator and Peer Support Program with professional guidance.
Provides support for other Public Safety programs, including Peer Support, the Chaplaincy Program, MAP
liaison, and EAP liaison.
Helps develop a strong onboarding program for new hires to promote mental health, self-advocacy, and
awareness.
Coordinates with community mental health agencies and support resources.
Researches and implements an effective alcohol and drug awareness and prevention program that
promotes wellness and job security.
Creates comprehensive suicide risk assessments.
Maintains 100% exposure to Public Safety employees through routine visits and by utilizing all available
opportunities to engage with staff.
Builds trust through participation in sit-ins and ride-alongs.
Collaborates with Peer Support and Public Safety programs in the event of a suicide, employee death, or
severe medical event involving Public Safety personnel.
Performs related duties and other assignments as needed.
Provides on-call support as needed, including responding to emergencies, urgent operational needs, or
after-hours inquiries to ensure continuity of essential services beyond standard business hours.
Requirements
MINIMUM QUALIFICATIONS
Master’s Degree in Social Work, Counseling, Psychology, or related field.
Two (2) years of work experience in mental health.
Licensing as a Licensed Independent Social Worker (LISW), Licensed Clinical Social Worker (LCSW),
Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT), Certified
Nurse Practitioner (CNP), or a Clinical Nurse Specialist (CNS).
*Any equivalent combination of related education and/or experience may be considered for the
above requirements.
ADDITIONAL REQUIREMENTS
The offer of this Bernalillo County position requires compliance with the following:
Employee must successfully complete the post-offer employment medical examination and background
investigation.
Pursuant to the Criminal History Screening for Caregivers Act, Section 29-17-1 through Section 29-17-5
NMSA 1978, new hires at the Behavioral Health Services facility will be required to complete a caregiver
criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination
or sufficient reason not to hire if the applicant has a disqualifying condition on their record at the time of
application.
Employee must comply with the safety guidelines of the County.
Employee completes required FEMA training(s) as assigned to the position.
Employee must have a valid New Mexico driver’s license by employment date and maintain a valid NM
driver’s license while employed in this position.
